When you create the design make sure you have the common understanding of visualization methods, customer journey maps, service blueprints and so on… This awesome UX mapping cheat sheet makes sense of and describes various aspects and processes associated with a product. Use it!
There are four types of mapping:
- Empathy mapping
- Customer journey mapping
- Experience mapping
- Service blueprinting
This article gives an overview of four commonly used mappings, their defining characteristics, and when to use which. In a simple three-step approach you can create any of these mappings.
Subscribe to Syndicode weekly newsletter to receive more useful materials like this!