Development and optimization of legacy code
The Syndicode team updated and optimized old code and fixed technical issues. This improved the overall system’s speed and security while also helping the platform grow smoothly. Moreover, our work made it easier to add new features without major disruptions in the platform’s operation.
Improved supplier workflow
Syndicode made it much easier for suppliers to order clean-out kits. Originally, this process was cumbersome and presented a conversion bottleneck. Our team streamlined the procedure by redesigning the form and making it simpler and friendlier to use.
This improved user satisfaction and lowered the chances of sellers leaving the website before finishing their order.
Digital transformation
We gave sellers the option to generate online labels for their shipments. This move allowed them to skip waiting for a physical clean-out kit, allowing brands to use their own packaging while keeping the process of sending items back to ThredUp easy.
This change not only made the selling process more convenient but also supported thredUp’s efforts to be more sustainable by cutting down on the use of extra plastic bags.
Workflow automation
Syndicode automated the workflow for receiving, processing, and assigning parcels to specific users. This reduced the need for manual intervention in the supply chain, resulting in quicker processing, fewer mistakes, and better efficiency overall for ThredUp.