IT Maintenance & Support Services
Software maintenance and support services
Application Support and Maintenance Services
Application maintenance and support services by Syndicode imply regular assessment, efficient app optimization and automation, and continuous improvements. With our help, you can achieve better scalability, increased efficiency, and productivity, and avoid any wastage of resources, time, and money.
Web app \ website maintenance services
We will monitor your website carefully to keep it secure, relevant, and updated. To be more specific, we optimize the web page speed, update software and plugins, search for broken links and 404 errors and fix them. This way, you will be able to gain more visitors to your website.
Security management and enhancement
We follow the best security management practices to protect your software from a broad spectrum of cyberattacks, be it phishing, man-in-the-middle attacks, or SQL injections. These measures include regular audits, incident troubleshooting, vulnerability reported, application vulnerability and misconfiguration diagnostics, and 24/7 security monitoring.
To ensure that your software stays relevant, we will provide you with a bunch of new functionalities and features upon your request. Also, we will update the existing functional modules and suggest further application enhancements based on customers’ feedback to help you stay ahead of the game.
Disaster recovery strategy
Software maintenance and support services provided by Syndicode include creating a clear and transparent disaster recovery plan. You will get detailed instructions that explain how to respond adequately to disasters affecting your information system to reduce the negative impact of such emergencies on your business.
Troubleshooting & root cause analysis
In case of an emergency, we perform a root cause analysis to understand the real causes behind this issue to prevent such mistakes in the future. When fixing issues, our specialists follow the troubleshooting approach to identify the key reasons why your digital product is not working as it should and what can be done to resolve this problem.
How we provide IT maintenance and support services
2.Software maintenance and support services planning
4.Support and maintenance launch
Syndicode by the numbers
Year of foundation
Investments raised by clients
Successfully delivered projects
IT specialists on board
Custom Software Maintenance & Support by Syndicode
With software maintenance and support services by Syndicode, you can prevent unexpected downtimes and software failures and ensure your digital products' stable and flawless performance.
Syndicode delivers customizable IT support and maintenance services to solve your specific business challenges. We see software maintenance services as proactive development, allowing us to add new features based on your organization's unique needs.
You can be sure that if your organization encounters a specific issue, it will be fixed urgently. This immediate reaction helps us prevent bigger and more serious technical problems that can cost your business too much money, time, and stress.
You can reduce the ongoing software maintenance cost by turning off features you no longer need. This way, you cut the size and complexity of your software, so it becomes easier to support. Besides, you get more user love by ensuring the product’s relevance.
Our expert team performs regular maintenance activities to prevent unexpected technical issues and failures in the future. This way, we ensure the reliability of your software by fixing things before they break.
Every day our software maintenance and support team collects a backlog of bugs and fixes them in the quickest time possible to reduce the risks of downtimes and protect your business against suspicious activity or malicious attacks.
We provide software maintenance & support for
Big companies and enterprises can count on a wide range of application maintenance and support services by Syndicode, starting from bugs and task tracking to OS and server migration. Our software maintenance and support team will handle troubleshooting, bug fixing, system enhancements, product migration, and stability monitoring to ensure your solution remains highly competitive in a rapidly evolving technological environment.
Small & medium businesses
We will keep your business application maintained and supported to enable your small or middle-sized company to facilitate your operations and solve complex business challenges. Our competent technical team will use the most advanced technologies, innovative thinking, and opportunities offered by digital transformation to help your organization lower software maintenance cost, improve ROI, and grow your business.
Our experienced system architects and engineers will help your startup with the most advanced issues. We will investigate the source code to solve the problem, optimize the back-end functionality of your digital product and upgrade the system with new features. You will facilitate your business growth and maintain your IT infrastructure's flexibility, operability, and security.
Syndicode industry expertise
We provide home renters, leasers, and property managers with IT support and maintenance services to help them streamline and optimize the rental management process.
We enable educational institutions to undergo the digital transformation and adopt new training, learning, and collaboration tools to establish a personalized learning experience.
With our software maintenance and support services, e-commerce businesses will benefit from improved warehouse and inventory management, omnichannel fulfillment, and payment security.
We build mobile marketplace applications and complex web platforms and provide further maintenance and support to transform your marketplace business.
The partnership with Syndicode helps media companies, production studios, and other media and entertainment companies offer more personalized services and advanced network quality.
We deliver support and maintenance services to allow fashion and apparel brands to control inventory and manage their bill of materials, color palettes, samples, materials, and fabric.
Syndicode offers IT support and maintenance services to enable logistics companies to improve supply chain management, warehouse management, and robotic process automation.
Using our IT maintenance services, healthcare organizations can optimize their processes and improve patient care with the help of innovative medical software solutions.
Reasons to outsource IT maintenance & support
Highly-qualified technical team
A key benefit of the collaboration with a third-party IT support & services company is a skillful technical team. Offshore specialists have vast experience in dealing with bug fixing, regular application maintenance and support, 24/7 incident management, and infrastructure management. They will handle these tasks for you, so you will not need to hire an in-house team. As a result, you will reduce expenses and get qualified assistance.
Cooperation with an outsource software agency is less expensive than hiring your in-house support and maintenance team. You do not have to pay for hardware, software licensing, or office space, let alone salaries, holidays, and compensations. All these expenses can significantly add up to your overall operational expenditure. Outsourcing will help you reduce labor costs and channel your human resources where you need them most.
Faster production time
As your business grows, you may find it challenging to keep up with the evolving company needs. Consequently, you will have to hire new employees and spend some time training them. A reliable software maintenance and support provider will deal with your scaling project much faster, owing to their experience delivering high-quality services for different business types, domains, or niches.
People work with people
Frequently asked questions
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