Business Analysis Services

How we provide business analysis consulting services

• Discover business needs

  We start by identifying all key stakeholders: decision-makers, end users, sponsors, and influencers. This step is often referred to as the discovery phase, and it helps capture the full range of expectations, avoid conflicting goals later, and optimize future costs.
  Through structured interviews and discovery workshops, we gather insights into your business context, pain points, and strategic priorities. We then define business requirements and set measurable KPIs that reflect what success means for your organization.
  This alignment allows us to shape a solution that reflects your unique business model and vision.
  
  Note: For projects that need early-stage planning only, this step helps shape a strong foundation before engaging internal teams or external vendors.

• Research the market

  We study your competitors, target users, and industry trends to refine your product strategy. Whether you already have done market analysis or are starting from scratch, we build on what you’ve done—not redo it.
  Our analysts look at how similar software products are priced, what features they offer, how they work, and what tech they use. This gives us clear benchmarks to spot market gaps, avoid guesswork, and plan a product that stands out and meets real user needs.
  
  Note: For projects already underway, this research can serve as a checkpoint to validate initial assumptions or refine direction.

• Align on the product vision

  After a thorough analysis of your market and users, we present a structured view of what your product can be.
  Using tools like value proposition canvases and product vision boards, we compare our findings with how stakeholders envision the solution. Together, we align goals, address any gaps, and shape a clear, shared vision that reflects user expectations, business processes, and current market conditions.
  
  Note: If you’re pivoting an existing solution or fixing a misaligned project, this step helps reset direction and align everyone before moving forward.

• Define the scope of work

  We turn your goals, constraints, and priorities into a clear scope statement, outlining what’s included, what’s not, and why.
  In Agile, scope evolves as we learn more, but this baseline helps manage expectations, guide early planning, and avoid surprises. As new insights emerge, we revisit and adjust the scope collaboratively, keeping the IT project focused and the backlog realistic.
  
  Note: Even if our BA professionals aren’t involved in delivery later on, our scope definition helps your internal or external teams avoid overpromising and underplanning.

• Define requirements

  Business requirements aren’t developer instructions, and our business analysis services bridge that gap. Syndicode’s analysts translate high-level business strategy into detailed, actionable requirements your tech team can use to build the product.
  We write user stories, acceptance criteria, and technical details that clearly describe what should be built and how it should behave. These “sprint-ready” specs help avoid misunderstandings, minimize clarification requests during the software development process, and keep delivery on schedule.
  As a result, developers know exactly what to build, testers know what to check, and stakeholders know what to expect.
  
  Note: Depending on your needs, this may be where our handoff happens. Our business analysts give your team fully usable documentation to build on independently, if desired.

• Visualize the product

  As we define requirements, we also create visual documentation to clearly show how the product should work and look. This includes user flows, system diagrams, feature maps, and wireframes.
  These visuals give stakeholders confidence that their expectations are being met and help developers quickly grasp complex logic and interactions.
  This step once again prevents miscommunication and ensures that everyone shares the same mental model before design and development begin.
  
  Note: If your team already has solid product visuals, we review and validate them for accuracy. If they’re complete and aligned, we skip this step and move forward without rework.

• Support the development

  Our business analysts stay involved throughout the software development lifecycle. They work closely with engineers in daily standups, sprint planning, and backlog grooming to clarify requirements, resolve blockers, and ensure each feature corresponds to the goals of the project.
  In Agile environments, this continuous support helps teams adapt quickly without losing alignment, reducing costly rework, and keeping delivery on track.
  
  Note: For projects facing delivery issues, this step is often where our business analysts first get involved.

• Ensure quality

  QA teams test how things work—our analysts make sure it’s what should be built in the first place.
  We review test plans and cases to ensure they align with business requirements, clarify edge cases, and support user acceptance testing (UAT).
  This final layer of review ensures your product doesn’t just function, it fulfills its purpose. With Syndicode’s business analysts by your side until launch, you ship with confidence, clarity, and measurable value.